What does a good set of standard operating procedures look like? They are only observed when lacking or poorly practiced. Good SOPs are hardly noticeable at all. This is akin to something Muhammed Ali once said. “It’s Just a Job. Grass Grows, Birds Fly, Waves Pound the Sand. I Beat Up People.” The poetry of this is that a good set of SOPs functions with deliberate purpose, always moving forward. What is fundamental is that they are specifically articulated to support a coherent set of governance principles – alignment of interests, transparency, decision-making support and risk management systems. No one can argue with good SOPs practiced in daily-working-habits. This is how one should wake up in the morning.

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