Manners Maketh Man, it has been said. This is even more so in complex real estate situations, where vulnerabilities are exposed, confidences among business partners are at risk and tensions run high. When a situation can turn either to a path of voluntary resolution or formal legal procedures out of mere frustration, loss of patience or spite, there is no measure of diplomacy that can be wasted. One must be respectful at all times, exercise the most basic good graces and observe a spirit of patience and honesty in dealing with matters at hand. Determination is always needed to get a handle on numbers and move a situation forward in a coherent direction. However, good manners and diplomacy make the way easier for everyone involved and give voluntary resolutions a fighting chance.

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